Run smarter AI-driven calling campaigns with a centralised voice CRM built for outreach, monitoring, and scale. Upload leads, launch campaigns, and watch calls happen live.
What it is
Most outbound teams run on spreadsheets, shared phones, and a supervisor with a stopwatch. AI Voice CRM centralises the whole operation - upload leads, configure a campaign, run test calls, assign queues, and monitor live dialling from one dashboard. AI handles the calls; your team handles the outcomes.
How it works
From lead upload to live campaign - six steps, operationalised.
Launch the calling platform with a unified dashboard view. Queues, workers, and telephony health all visible from one place.
Validate scripts, voices, and flows before committing to a campaign. Every change testable in one click - no surprises at scale.
Define the goal, script, calling hours, retry logic, and disposition rules. Campaigns reusable across teams and lead lists.
Bulk-upload leads via CSV or API. Assign to campaigns, segment by priority, and route based on time zone, language, or source.
AI workers run campaigns continuously in the background - dialling, handling connects, logging outcomes - while your team watches from the dashboard.
Watch calls happen in real time. Listen in, barge, or escalate to human reps when a high-intent lead surfaces - no lead lost in automation.
Core Features
Everything a calling operations team needs - engineered for reliability, visibility, and scale.
Every campaign, queue, worker, and call metric in one view. No switching between tools - your calling operation, one glance.
Run a test call anytime - validate voice, script, and flow before rolling to thousands of leads. De-risk every launch.
Define goals, scripts, retry logic, calling hours, and disposition codes. Reusable templates across teams and lead segments.
CSV or API lead ingestion. Segment, prioritise, and route leads to campaigns in seconds - not a morning of copy-paste.
Real-time visibility into every call - listen in, barge, coach, or escalate. Your supervisors finally have a tool, not a stopwatch.
AI workers run campaigns in the background 24/7 - resilient to failures, auto-retrying, and always-on without human babysitting.
Every call logged with outcome, duration, recording, and disposition. Full audit trail for QA, compliance, and coaching.
Plugs into leading telephony providers and your existing CRM - so calls, outcomes, and leads flow end-to-end without double entry.
What makes it different
Most tools help you make a call. AI Voice CRM runs your entire calling operation - campaigns, workers, monitoring, escalation - at the team and ops layer.
Background workers, retry logic, queue resilience, and live telephony health - engineered so campaigns don't silently fail while your supervisor is in a meeting.
Every script, voice, and flow is testable in one click. No launching a 10,000-lead campaign only to find the script broke on question 3.
When AI spots a high-intent lead, it hands off to a human rep in real time. You don't choose between automation and human touch - you sequence them.
Built for
FAQ
Practical answers about what AI Voice CRM does, how it runs, and where it fits in your stack.
Ready when you are
Book a live demo of AI Voice CRM. We'll spin up a sample campaign, run a test call, and walk through live monitoring and lead handoff - mapped to your actual calling motion.